CCI orders antitrust probe against WhatsApp's new privacy policy

 

The Competition Commission of India (CCI) on Wednesday ordered a probe into the updated privacy policy of WhatsApp for breaching the antitrust law. CCI said that with no fear of erosion of its userbase, Facebook-owned WhatsApp was in a position to compromise quality in terms of protection of individualised data.

whatsapp privacy case

“CCI is of prima facie opinion that the ‘take-it-or-leave-it’ nature of privacy policy and terms of service of WhatsApp and the information-sharing stipulations mentioned therein, merit a detailed investigation in view of the market position and market power enjoyed by WhatsApp,” stated the CCI order.

The investigation comes against the backdrop of WhatsApp’s proposal to update its privacy policy in late December/early January. The update was worded in a way that led users to believe their information was unsafe and not end-to-end encrypted, prompting many to leave the messaging platform. Click Here

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